New Social CRM Platform Nimble Transforms the Way People Manage Relationships

PALM DESERT, CA -- 02/28/11 -- Nimble Contact, the long-awaited social CRM platform that combines relationship management and social engagement into an affordable web-based solution, today launched as a public beta at the DEMO Spring 2011conference. Nimble Contact integrates LinkedIn, Facebook, Twitter, Google, email contacts and conversations into one seamless, intuitive environment, empowering small businesses in today's socially connected world to attract and retain the right customers. Created by Jon Ferrara, the founder of GoldMine, a pioneering SFA/CRM product, Nimble Contact is the only solution on the market that integrates the "4 Cs" -- contacts, calendar, communications and collaboration -- to enable professionals to effectively manage the way they see, hear and connect with their company's most important asset: their business contacts. "The problem today is our contacts and our communications are in too many places," said Jon Ferrara, CEO of Nimble. "Between IM, text messaging, LinkedIn, Facebook, Twitter, Skype and email, we can't keep track of it all. Trying to manage all of this in eight different tabs on your browser isn't the solution. We created Nimble to solve our own needs and we are bringing it to the world to help small businesses solve theirs." Industry expert, Mary Wardley, VP, CRM and Enterprise Applications, IDC, explains, "Seeing Nimble for the first time reminds me of the Alice in Wonderland story, going down the rabbit hole. Let Nimble navigate to the information (social, communications and transactional based) while you enjoy the ride. It's a rethinking of CRM in a social world." Nimble Contact is the next evolution in relationship management -- a social relationship manager that makes it fun and easy to nurture personal and business relationships. Nimble Contact's core benefit lies in its ability to unify email, calendar activities and social channels, and automatically link all three to business contacts. This allows businesses to easily see all of the communications they and their teams have had with their contacts, no matter where those conversations take place, and without having to jump from window to window, tab to tab, network to network, or application to application. "Nimble has brought together the perfect combination of cloud, collaboration, social and CRM into one product," said Matt Marshall, executive producer of DEMO. "I'm excited to help bring them to market on the DEMO stage and think they are poised to do well." Nimble's Key Features One Unified Solution -- Nimble connects contacts to calendars, communications, tasks and social conversations -- all in one easy-to-use interface. Social Listening -- Nimble lets companies monitor the most popular social networks -- LinkedIn, Twitter and Facebook -- from one screen. Social Engagement -- Nimble's unified inbox helps companies respond to conversations and engage prospects more quickly via email or social media networks. Works with your existing tools -- Nimble synchronizes with Google Apps, including email and calendars, so users can continue to use their familiar tools. Easy to Use -- Unlike more traditional CRM systems, Nimble's sleek interface reveals the information companies need to see and hides the rest. Web-based -- As a web-based solution, Nimble requires no set-up or maintenance, making it far easier to get up and running. Secure -- Nimble Contact's encrypted security and redundant servers are built to keep information safe. Endorsements & Awards While only in private beta until today's launch, Nimble Contact has already received kudos from industry thought leaders who understood its breakthrough status out of the gate, including Gerhard Gschwandtner, Editor, Selling Power Magazine, who said, "Nimble is a visionary product. Finally, someone has figured out Social CRM and made it simple, fun and efficient. I predict that Nimble will leapfrog all traditional CRM solutions." Nimble was also recently named to "The CRM Watchlist 2011" by Social CRM expert and best-selling author, Paul Greenberg. Published by ZDNet, Nimble was one of only seven companies selected for the "Social Mainstream" category from a field of nearly 130 companies. Pricing & Availability The standalone product, Nimble Contact, is free and available online at www.nimble.com. The product is designed to scale as businesses grow and will be adding even more functionality in the coming months. About DEMO Produced by the IDG Enterprise events group, the worldwide DEMO conferences focus on emerging technologies and new products innovations, which are hand selected from across the spectrum of the technology marketplace. The DEMO conferences have earned their reputation for consistently identifying cutting-edge technologies and helping entrepreneurs secure venture funding and establish critical business. For more information on the DEMO conferences, visit http://www.demo.com/. About Nimble Nimble was founded in 2009 to help small businesses transform their communities into business opportunities. Nimble opens a whole new channel for businesses to engage customers in two-way dialogue, leveraging the power of traditional CRM and social media with its web-based social CRM platform, Nimble Contact. Located in Santa Monica, Nimble is in the heart of the Southern California tech community. Please join the conversation on Nimble's Facebook page at www.facebook.com/nimble, LinkedIn and on Twitter @nimble. Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=1526956 Media Contact: Brenda Christensen 818.307.9942 Email Contact http://www.twitter.com/brendachrist Skype: brenda-christensen

Copyright © 2011 Market Wire. All rights reserved.http://www.nimble.com/join-our-private-beta-now/?leadType=techsellhttp://www.techsell.net/Nimble/Nimblesignup.htm

New Social CRM Platform Nimble Intro at CES 2011

Nimble the Social CRM program that easily pulls all your Social content and contacts into one slick location is now available. Learn more and sign up for your FREE copy.

Put all your contact info, INCLUDING live links to Social updates from LinkedIn, Facebook and Twitter on your desktop!

Learn more at our website or watch this video from the Consumer Electronics show.


Read more:
New Social CRM Platform Nimble Transforms the Way People Manage Relationships

Hands on with the New MacBook Pro 2011 - To buy or not to buy?

I raced out and bought the new MacBook Pro 15" 2.0 Ghz I7 QuadCore.  Nice but not wildly different from my 2.53 Ghz DualCore MBP. The processor and the new "THUNDERBOLT" port are the big changes. Thunderbolt is a wait and see since nothing connects to it yet, but the promise is transfer rates 10 times faster than USB 2.0. Allegedly the new processor is about 50% faster than my old one, but I'm not so sure. It wasn't as obvious as I would like having just dropped $1800 on the latest and greatest. 
So since the end result wasn't as exciting as I was hoping, I thought I'd share some interesting discoveries along the way of getting the new machine up and ready to roll. 
Hard Drive - I was pretty excited about the prospect of a SSD drive for the Operating system that was highly rumored. Unfortunately that is still rumored for another day. But in the process of googling around, I discovered the Seagate Momentus XT hybrid drive. It's a 500GB 7200 RPM hard drive with a 4 GB SSD (Solid State Drive) that reportedly increases performance by 80% over standard drives. THE good news I bought it at Amazon for $99. Apple would have upgraded my 500GB 5400 RPM drive to an 256 GB SSD drive for $600 or $1200 for a 500 GB SSD! Allegedly the drive has to "learn" how you work and picks up a lot of speed as you "teach" it what apps you use. Here is a nice video that compares the Hybrid to other drives. 

I'll give an update when my drive gets "smarter". 

Memory - Apple wanted $200 to upgrade the 4 GB of ram on the off the shelf machine for a special order machine. I picked up 8GB of Corsair Ram on Amazon for about $70. Ram is cheap these days. 

Dual Monitor Support If you haven't tried dual monitors, go for it. The extra real estate on your desktop is great and with the cost of monitors being so cheap it's a no brainer. If you nee to run Windows and Mac at the same time this is a great way to do it. A key to keeping the cost down is a little USB dual monitor adapter. In short you plug this USB thing in and connect a monitor to it. THe adapter runs about $65 at Amazon or other spots. I have a Kensington but there are lots of options. The interesting part was when I tried to load the Kensington software drivers, they told me that I needed an intel processor. Excuse me!! I have the newest hottest Intel processor the Sandy Bridge. Oh there I am on the dangerous bleeding edge again. Well, you gotta love Google, in about 2 minutes I found that all these things are made by a company called DisplayLink and they have newer drivers. I downloaded them and bingo, dual monitors with my new Mac. 

Migration Assistant - Finally, I have to mention one of the greatest features of being a Mac owner. Migration Assistant. This little utility taeks all the pain out of upgrading to a new machein. YOu connect the old mac to the new one, either wirelessly or with a firewire 800 cable and go do soemthign else for about 20 hours. WHen you come back, your old mac has become your new mac. Everything comes over; all your settings applications, email, etc. PERFECT!. Try doing that with Windows!
Summary - I'll give updates when there is something to report about the new MacBook Pro 2011, Right now I'd say if you have a Unibody MBP and you are looking for a big change you might want to wait for what many of us were hoping for, the MacBook Air like, slimmer, sleeker, SSD driven, MacBook Pro. Maybe next time which will probably be next year. 

Can Your CRM Grow With You?

Maybe now is a good time to invest in getting the most from GoldMine Premium Edition 9.0 to help with sales and customer loyalty. You can deliver better customer service for your loyal customers with the new case management module - add your customer service reps to make sure nothing gets dropped when your customers call in.  You can provide your field team with real time information while they are in the field servicing customers or working on new business with web access options like iGoldMine, terminal services, or W-Mobile.  You can add Outlook users onto your CRM for automatic linking of customer emails and access to client meetings, tasks, and GoldMine data while in Outlook with the new Outlook client.  You can give managers in sales and customer service real time graphical summaries of important activities and forecasts as well as issues in customer services. You can now add seats to your existing Corporate Edition or Premium Edition and save $100 per seat added (minimum 2 - must be current on maintenance). Are you on an old version of Standard Edition? Want the new features of Premium Edition 9.0? Ask us about "Up & Bump" - a great way to upgrade and add users at over a 20% discount.  For a closer look at how to maximize the value of every customer engagement, give Tech.Sell a call or visit the GoldMine Premium section of our WebSite , " To contact Tech.Sell Corp. at 847-382-4500 to speak with a GoldMine expert.  It's not just about buying CRM software. It's about what you do with the CRM software you buy! P.S. See the New GoldMine Premium Edition 9.0 in Action - Register Here to View the Flash Demo.

Introducing Google Calendar Synchronization for the LeadMaster Cloud Lead Tracking System

Roswell, GA (Vocus/PRWEB) February 23, 2011

LeadMaster announces new functionality, synchronization with Google calendar.

Using the new Google calendar synchronization feature,LeadMaster CRM users may sync LeadMaster and Google calendar events bi-directionally. This enhancement is available for all LeadMaster users free of charge.

This product enhancement further allows LeadMaster users to ramp up productivity and reduce inconsistencies due to double entry and/or lack of up-to-date calendar data. Since Google calendar integrates with a wide variety of cell phones and computer calendars changes in one calendar will be reflected in all calendars that are synchronized with Google. This allows for keeping appointments and information up-to-date regardless of the calendar the information is entered into.

Regarding the Google Calendar synchronization, LeadMaster’s CMO, Andy Brownell states, “I have a calendar on my cell phone, laptop, desktop and in LeadMaster. This is a terrific productivity boost. Within seconds of entering an appointment in any of my calendars it shows up in all of them. Whether I’m on the road or at my desk I always have an up-to-date calendar. It’s a great to know I’m always looking at an accurate calendar.”

LeadMaster’s built-in scheduling system can be configured to alert users to important callbacks and appointments, improving productivity and reducing both double entry errors and missed opportunities. With Google calendar integration users have additional flexibility and options for calendar notifications.

Brownell adds, “Our research indicated that many of our customers wanted Google calendar synchronization and people who use LeadMaster in a call center environment especially needed Google calendar synchronization to help them see available time slots while setting appointments for field sales and service reps. This new enhancement gives our call center customers exactly what they’ve been asking for - the ability to set an appointment for a rep in LeadMaster with the customer on the phone and know that the rep is available during that time slot. Additionally, I believe all LeadMaster customers will benefit from the new Google calendar synchronization. More and more people are keeping their calendar on their cell phone, LeadMaster wants to provide excellent functionality for our users who interface with LeadMaster primarily through their mobile phones.”  

Get a LeadMaster Demo from Tech.Sell or let us give you a personal guided tour.

About LeadMaster

LeadMaster offers a variety of cloud-computing software solutions: 

•  Sales Lead Management CRM Software - Everything you need in one easy-to-use online web-based application.
•  Lead-Xpress - A revolutionary new way for sales reps to receive and update sales leads
• Lead-Xtreme - It’s like caller-ID for your website. Website visitor info flows into LeadMaster CRM in real-time.
• Opportunity Management - Track and manage sales opportunities.
• CRM - Track and manage interactions with customers.
• E-Marketing - Cost-effectively send marketing messages.
• Lead Nurturing - Nurturing leads until they are 'sales ready'. Turning cold leads into warm leads and warm leads into hot leads.
• LeadMaster Voice - Click to call, power dialing and virtual phone switch integrated with LeadMaster CRM.
• Call Center Solutions - Combining LeadMaster solutions provides a complete virtual call center system.

LeadMaster’s on-demand customizable SaaS solutions combine sales lead management software, lead tracking solutions, sales force automation tools (SFA), customer relationship management features (Sales CRM), LeadMaster Voice solutions and virtual call center solutions. This powerful web-based application has helped companies large and small from virtually every industry.

The LeadMaster sales lead management CRM solution is intuitive and easy to use, providing real-time lead capture, lead distribution, lead tracking, lead nurturing, custom reporting and email marketing. LeadMaster makes it easy to qualify and convert leads from virtually any source - landing page, call center, webinar, sales lead suppliers and more.

The LeadMaster sales lead management CRM product is straightforward and easy to learn yet has robust features like workflow automation, round-robin lead distribution, mobile access, CRM analytics and Outlook integration.

LeadMaster products and services are available through a global network of value-added resellers, consultants and system integrators.

Hands on with Nimble Social CRM

I've been playing with Nimble for about 7 months. First I'd open it once every week. Now I have it open all the time and actually am managing my calendar and email with it. 


I have to say I like Nimble more every day. Having spent 16 years as a CRM consultant, believe me, I've tried lots of CRM programs. Nimble is different.  


Why? It's very simple but does a lot of things automatically. I actually enjoy using it. So here in no particular order are some of our impressions of Nimble Social CRM.  

• It's easy to use... no really. It kind of thinks for you.
• I like seeing the faces of my contacts, and I didn't have to put their pictures in. The pictures came from the photos they put into LinkedIn or Facebook, etc. 
• It automatically imports and updates all your connections from FaceBook, Twitter, and LinkedIn, CSV files and more.
• It makes it easy to email or tweet your contacts, friends and associates.
• Nimble automatically builds a history and stores all your communications and completed activities with each contacts' information.
• Nimble automatically creates Company and Contact records and connects people to companies.  
• I like the one click, add a comment to a task. Or creating a task from an email or tweet. 
• I'm excited about the ability to search all these groups of contacts and then export a list of them to excel for email contact. 
• I like looking at what a contact has to say about themselves. 
• Works on my PC, Mac, iPads and virtually all browsers. 
• No software to install or maintain. 

When can you get your hands on Nimble? 


We expect Nimble Contact, the free single user edition to be available in the next 30 days. 

Following that expect the Team Version which will allow users to share contacts and calendars, around the end of Q1. 

There will be a nominal change per user for the Team edition. 

Looking later in the year, Nimble will add a sales version which will allow sellers and teams to track leads and opportunities through the funnel. 

Beyond that we expect Nimble to continue to add more CRM features, making it one of the top CRM choices available. 

You can learn more about Nimble on our website. You can also sign up for a free beta key while you are there. 

What? Another CRM System? Why Nimble? Why Now?

As Nimble approaches it's long awaited release, we thought it would be fun to repost Jon's article from last may. Btw Nimble is really looking good. 

You can register for a free beta trial at www.techsell.net/nimble

What? Another CRM System? Why Nimble? Why Now? 
May 21, 2010 | By Jon Ferrara


OUR STORY Today more than ever, businesses need to attract and retain customers. But the way they do it has radically changed. The old days of yelling at their customers “Hey Buy My Product!” with yellow page ads, advertising, cold calling, faxes and direct mail, are dead and gone.
Smart companies recognize that their prospects are talking amongst themselves about what they are going to buy in countless places on the Web. They need to identify where their prospects are conversing, listen to those dialogs and engage with them via channels that they want to communicate on, which these days rely more and more on things like email, Facebook, LinkedIn, Twitter, Text Messages and IM.

It’s important for business people to communicate with their co-workers. Companies need an easy way for their team members to learn about each other, share critical business knowledge as it relates to their outside contacts and collaborate on projects.  It is not enough for companies to practice social externally, they need to do it internally as well.
Most of the CRM products available today are too costly and complex. Our studies found that the majority of companies use only 10% of the features in their CRM products, essentially using them as glorified contact managers. I saw a need for a relationship management system that was lean, clean, dare I say Nimble, but had the power and flexibility to scale and grow with companies.
Additionally, CRM systems focus on Customer Relationships and ignore all other Relationships that also drive business success. Friends, family, classmates, colleagues, partners, and even complete strangers also positively impact sales in a small business.
Nimble was born from these realizations. As our marketing folks would put it, Nimble is the only solution to offer small businesses the best features of high-end CRM systems combined with the communication power of social media and collaborative tools… all in one simple and affordable SaaS solution.
Nimble is moving into private beta soon and I invite you to join us on our journey by signing up for the beta today. Your feedback will be key so that we can incorporate your ideas into the final release of our tool. We look forward to listening to your needs and engaging in conversations about how we can make Nimble a better solution for you.


Get updated info on Nimble.