WMobile new release offers many enhancements

Dear wMobile Customers and Partners, In our latest March 2013 wMobile release we added several significant features to wMobile aside from a normal round of bug fixes and performance enhancements. Release Highlights While we are adding features and fixing defects in wMobile we also continuously strive to improve page load times and improve stability of the product to support various devices and version of GoldMine. GoldMine version 9.21 is fully supported. In this latest release you will significant speed improvements to the Mobile phone email center.  We have cut in half the load time of the email inbox and the load of individual emails.   In the wMobile managers console you will notice that we have added support for GoldMine record typing in Mobile devices and added an easy to use screen designer for the mail contact screen.  This will replace the XML based screen definition used in previous versions.  On update we will not automatically replace the XML defined screens but allow the administrator the option to migrate to the new screen definition method. Other feature improvements include: Color support on calendars on both Mobile and Desktop Editions  Support for back-end Lookup.iniprocessing rules for updates in both Desktop and Mobile editions Enhanced recognition and support for new Windows 8 Phone's New Support for the insertion of in-line images while composing email messages. For more info or help upgrading your copy of WMobile please email or call us at 847-382-4500.

Tips for a CRM system a sales team MIGHT love

Shocking NEWS FLASH! 
Sales teams kind of hate CRM systems!
Why? Oh you've heard most of the reasons..... 
"CRM systems are counter productive to my selling activities!"
"I hate typing my notes into the darn thing!"
"I know what management gets but what do I get!! "Big Brother" watching my every move."
"CRM systems were invented by a bunch of geeks that never sold anything in their lives!!"
Now that we've gotten that out of the way, here are a few must for creating a more sales friendly CRM system. 
Start with the traits common to the most successful sellers;

• They are organized - plan their work and work their plan
• They don't lose their leads - they follow up fast and often until the lead closes or is disqualified. 
• They don't fumble for information. They know the background of every buyer and a history of everything that's happened in the account.  They have product application at their fingertips. 
• They communicate quickly and effectively
• They follow a process to close the sale - qualify, analyze needs, provide solution with accurate info and fit to needs, gain agreement, close the sale, follow up through delivery, assure satisfaction, build on the original sale, expand the business and relationship
• They keep score and look for ways to improve / make more money!

So can a CRM system help sellers do more of these good things? You bet! 

Stay organized - By scheduling all activities in the CRM. Each activity links to the contact and is completed in history. Follow up activities are scheduled after every call. 

Manage every lead - Use a simple lead management function to capture lead info and then track it through a process like - emailed, contact made, qualified, potential, no potential, unqualified, future potential. 

Information access- Use a knowledge base to collect and store product, competitive or other valuable info in the CRM. Centrally controlled and immediately available. Newer systems even include Social Network connections to LinkedIn, Twitter, facebook etc. 

Communicate - All contact info including phone #s, emails, and social links are included in the CRM. Find the contact and click to communicate. 
Follow a process - A Simple drop down menu in your CRM, where seller indicates what step the lead or sale is at, is a huge first step. A process keeps the reps on track, provides a common forecasting language, and eliminates 'Creative forecasting". 
Keep Score / Measure performance - If they didn't have scorecards, no one would play golf. So in sales the work being done, should be measured and that happens with reports. A few good reports will get the job done for managers and sellers. Too many reports may lead to lots of slicing and dicing and not much coaching. 

Implementing these basics, can make all the difference in a Computer Aided Selling system. If you need some help or would like to talk about your situation, give us a call at Tech.Sell, 847-382-4500.

Selling Machine Removes Guesswork for Sales Managers

Is it time to implement a selling system that helps the sales team while giving you the info you need to coach, direct and close more business? 

With Tech.Sell`s Selling Machine, it`s SIMPLE, FAST and EASY!

Real time status of every lead and opportunity - Are any sales reps struggling to close the deal? Any prospects stuck in the early stages of the sales process? 

Last date your customers heard from you - Don`t let your customers think you were just interested in the sale. Make sure the sales team is staying in touch. 

Follow-up, Follow-up, Follow-up - Is there a scheduled follow-up call to your leads and prospects? What are the results, if any? How many leads are slipping through the cracks? 

It`s 9am, do you know where your new business is? Which deals are closing this quarter or month or X number of days? 

Are the reps spending their time on worthwhile leads and existing business? We like to treat everyone the same, but when it comes time to choose, where would you rather have your team spend their time? 

Get Started! We have a Starter Pack for $750 that includes: 

Consulting - to help you create a process for lead tracking and opportunities! 

3 reports of your choice:

• Neglected Contact Report 
• Weekly Call Summary 
• Open Activities Quick Look 
• Electronic Call Report 
• New Accounts 
• Pipeline Report 
• Sales Report by Timeframe 
• Weekly Activity Report

"We use the program regularly and it serves as a great tool in our weekly sales meetings. From everything that I can see and experience, it is progressing quite well. 

In terms of sales improvement, I can say, with certainty, that the program has held our sales team far more accountable for their follow-ups and this has greatly diminished the issue of any prospects `falling through the cracks`." 

Lizzie Ephraim, Modern Process Equipment Inc

Whether you have the latest GoldMine Premium Edition or still rockin` the old versions from 6.7 and beyond, Tech.Sell can help you see past the software - GoldMine or other CRM program - on your server on-the-cloud! 

Call us to schedule a free 15-minute call to see these reports in action, how one sale, as a result, can pay for them many times over and how quickly we can get them in your GoldMine!