Wednesday, May 7, 2014

Nimble Smart Contacts for HootSuite, Chrome, Safari and Firefox

This morning we announced further additions to our Nimble Smart Contacts Everywhere strategy – The Nimble Smart Contacts Widgets for HootSuite, Chrome, Safari and Firefox lets you add, view and engage contacts to nurture relationships in every App in your browser.
  scoblenimble
  Instant Relationship Intelligence, Everywhere You Work “Let’s face it, most people engage business prospects in multiple tabs in their browser including their email inbox, Google search, social platforms like LinkedIn and Twitter and customer facing business apps like CRM, and they are overwhelmed by contacts and communications. Nimble brings relationship intelligence to their workflow and our customers are turning Nimble into a verb as they use our Smart Contacts widget to prepare for more authentic, relevant engagement,” said Nimble CEO Jon Ferrara. “When it comes to understanding who somebody is, the best-thing to do is to “Nimble” them, and then let Nimble’s smart profiling technology provide rich, contact insights and communications summary.”

 “Nimble Insights” On Any Contact, Instantly From Any App in Your Browser When you think about Smart Contact profiles, consider this example of how it can work for you. Let’s say you keep tabs on Who’s Viewed Your Profile in LinkedIn. You know that the CIO you want to meet just looked at your profile, but you don’t know why. You have no context. There are no clues to give you the insight you need to start a meaningful conversation. The Nimble Smart Contacts Widget changes all that.
  Read the full article here... For a hands on tour of Nimble Contact Tech.Sell 

Wednesday, February 26, 2014

The End of CRM - Dead Data vs. PRM Living Data Part 2



CRM becomes PRM, Part 2

In our first installment we looked at the move from dead customer data to living data, primarily brought to us by the social network. Here well talk about how to take advantage of live data in a PRM - Personal relationship management system.

Old school territory management vs. Social Selling
How do you approach your market or territory?

The good old way is to plan your day, get in your car and drive to see potentially interested customers or prospects. Then sandwich in a few phone calls, respond to a few emails, and get ready for the next day. How many contacts did you make – 6? 12?

Effective PRM-equipped sellers receive an email to start their day, which includes planned calls and tasks, status of current opportunities, and suggested engagement opportunities pulled from the social network. They quickly create a group of likely prospects or needed contacts and send them a note via email, Twitter or LinkedIn.

They make regular presentations, online to potential prospects or customers via GoToMeeting or WebEx, eliminating geography and travel time from their routine.  

A system that listens
A powerful PRM tool “listens and filters" the data literally telling you:
Who are the people that fit into your ideal customer profile?
Who are you due to reconnect with?
Who’s saying what right now? 
Who’s made a change in jobs or other areas of their life?
Who’s tweeted posted or shared something they thought was important.
Even who's watching you!
What system will tap into the stream, listen and filter for you?

Nimble Tapping into the living data stream
We are excited about Nimble. It does all of the above and more. It’s an amazingly powerful tool that constantly updates your contact info with input from your team’s data and the social network. At the simplest level, when you enter a contact, Nimble searches the social network and can automatically link info from LinkedIn, Google+, FaceBook, Twitter, Foursquare, etc. You even get a picture of your contact if it’s available.
Beyond the social network, Nimble delivers all the tools and features you need to supplement or replace your existing CRM program.

Features:
Contact info, including custom fields
Pending activities and historical data 
Email linking and management
Auto connection to the Social Stream
Calendar
Google calendar sync
Imports from CSV, Outlook and other sources
Simple deal / opportunity management
Available on any computer or tablet browswer
There is also a phone version with a focus on contact info. iPhone only.
No software to install

Take the next step!
Tech.Sell is an authorized partner for Nimble. We provide the jump start your program needs to get up and running quickly. That includes; complete support for imports, customization, personalized training and ongoing coaching to build your program.

We would welcome the opportunity to show you the new world of PRM and Living data. Join us for one of our regularly scheduled tours, or visit the Nimble area of our website attechsell.net/nimble.