Nimble is an amazing CRM variation that puts all your social noise in a place where you can see who's saying or Tweeting what to whom. Most "Social entry level" (over 35) business owners are just getting into the interesting world of LinkedIn. Nimble is a radical but very simple way of pulling social info into your contact database automatically. It does all the normal stuff too, like linking IMAP emails, deals, calendars, etc.
So give us a call for a guided tour and think about how it might fit in your business. (A single user copy is free and team versions are $15 per month per user). Shoot me an email or call at 847-382-4500.
The latest Nimble release was designed entirely with
customer engagement in mind and is the first social selling platform that
empowers companies to nurture their customers through social listening and
engagement, helping them turn their social communities into customers for life.
Nimble’s new version gives social businesses a competitive edge by integrating
social discovery, engagement and collaboration.
Social Discovery
Nimble brings greater insight to every contact. A
contact is no longer a flat, static, business-card-like record of contact
details that your sales person types in, but instead has become a dynamic
dashboard of social insight about the contact. Nimble has integrated with foursquare
for location engagement and shows shared connections from your social graph.
Nimble already showed an integrated conversation history with a contact -
whether the exchange happened in email, Twitter, Facebook, or Linkedin. Nimble
now automatically associates Facebook, Linkedin and Twitter profiles to a
contact when it’s confident in a match. And contacts come to life even more
with live, actionable social streams from across a contact’s networks.
foursquare Integration
Get to Know Your Contacts Better
foursquare is a social app that helps you and your
contacts connect based on location.
Now when friends, prospects or customers check-in near you or at your
place of business you gain deeper insight into her interests and it creates an
opportunity for engagement. With Nimble’s new foursquare integration, you can
import contacts from foursquare and see their check-ins and mayorships.
Shared Connections
Use the Power of Social Connections to Close Your Next Deal
Calling on a cold contact out of the blue is a tough way
to make a sale. But chances are, you are only a degree or two of separation
away from anyone you want to know in your business. In today’s socially
connected world, it’s possible to map out those relationships and identify who
knows that key prospect. From there you can focus on getting a warm
introduction and dramatically increasing your chances of making a sale. Nimble
now identifies shared connections you have with each contact based on your
shared connections.
Social Profile Mapping
Automatically link a contact to LinkedIn, Facebook, and Twitter
accounts
The world is a crowded place, and while each of us is
unique, our names aren’t always so. Trying to match “Kim Smith” or “John Lee”
to their social identities can be a struggle. But if you can find the right
LinkedIn, Facebook or Twitter match, you’ve got deep insight into a contact’s
work history, travels, interests, and ruminations, and an opportunity for a
richer, more fulfilling relationship. When confident in a match, Nimble
automatically links social profiles to a contact using our powerful,
proprietary algorithms.
Social streams in the contact card
Turn One-Dimensional Identities into Three-Dimensional People
The problem with business cards and a traditional
rolodex is they are a static and flat representation of a person, often
containing just a phone number or email address. Nimble aims to transform
contacts from a one-dimensional cards into rich, three-dimensional, living and
breathing people. Nimble already links all of your communication to each
contact and provides quick access to social profiles. Now Nimble shows the
social social stream - across all of the contacts social networks - on the contact
record. Opening a contact record is now like opening a book into the life of
the person.
Social Engagement
Nimble picks out meaningful engagement opportunities
with new and existing connections by looking at social activity and recent
communication with each contact to ensure you stay top-of-mind with your most
important contacts. Plus it’s easier to schedule social posts, import large amounts
of contacts, track your notes on each contact, and find your contacts with
advanced search on custom fields.
Nimble Daily Digest
Start Your Day with a Dose of Engagement Opportunities
The power of social is profound, but it can be
overwhelming to cut through the noise of online social interactions and find
those worth engaging on a deeper level. Nimble looks at all the social activity
around you and picks out meaningful engagement opportunities with new and
existing connections. These opportunities are delivered to your inbox every
morning and include selected social notifications pulled from Facebook,
Twitter, and LinkedIn. The Nimble Daily also includes birthdays, job changes,
and upcoming tasks and meetings.
Schedule Posts
Build Your Brand in a Measured Way
With the great power and reach of social networks comes
the great responsibility to build your personal brand carefully and conscientiously
- particularly when you intend to use social for business. Nimble provides not
only the ability see what others are sharing in their social streams, but also
provides tools for crafting your own social identity. With Nimble,
it is easier to share posts with a simple UI that
automatically shortens links and provides the ability to schedule posts for the
future. The ability to schedule posts allows you to queue up content and have
it broadcast to Twitter, LinkedIn, and Facebook when it can be most impactful.
Relationship Monitoring
Stay Top-of-Mind with Your Most Important Contacts
Every introduction, potential deal, and success adds to
the challenge of staying top of the contacts that are most important to you.
This struggle is compounded by a constantly shifting set of priorities and
multi-channel social conversations. Nimble lays the groundwork for more
powerful relationship nurturing by automatically linking recent communications
and activities across your calendars, email accounts and social streams to your
contacts; you won’t have to log another email, appointment or social
conversation again. Now last-contacted information is highlighted and sortable
in Nimble. Soon Nimble will evaluate each contact based on recency and
frequency of interaction and will automatically remind you when someone is
slipping away to ensure you stay top-of-mind with your most important contacts.
Rapportive Widget
Take Nimble With You To GMail
Most people spend a big chunk of their day in their
favorite email application, but the email app isn’t usually connected to their
CRM. With Nimble, your contacts now follow you into your most-used app, Gmail,
with a new plug-in. When you are reading an email from a Nimble contact, or
hover your mouse over an email address in a thread, the Nimble contact details
appear in the Rapportive widget. If the contact isn’t in Nimble, you can easily
import him with the click of a button.
Custom Field Search
Hyper-target Your Communications
A metal detector is to a needle in a haystack what
search is to a database. Custom fields allow you to capture and retain more
insight about your contacts, but without search - search that is powerful and
simple to use - your stored insights are not actionable. Nimble includes the
ability to search across all of your data, including custom fields, enabling
you to hyper-target your communications to your community and create stronger
relationships.
Log a Note
Link Rich-Text Notes to Contact
The humble notebook is a simple, yet profound tool for
capturing ideas and observations for future reference. While the pocket
notebook offered great advancements for this simple purpose, there is nothing
quite so valuable as a note contextually linked to the people to which it refers.
Nimble brings the ability to log a
note, link it to any number of contacts, and compose it with rich text
formatting.
Contact Import Limit
Import Up To 50,000 Contacts at a Time
Nimble is a powerful tool for bringing together your
contacts from many disparate locations into one place and helping you nurture
the new and important contacts in your network. To take full advantage of this power,
you must overcome the burden of getting all of your contacts into Nimble. In
this new Nimble version, import limits have increased to 10,000 per list for
social networks, and 50,000 for CSV files.
Social Collaboration
Whether your team spans twenty cities or just two desks,
getting work done together can be a big challenge. Nimble makes it easier to
coordinate activities and ensure people are executing the right priorities with
the right context.
Task Notifications
Coordinate Your Activities with Context
Too often when you assign a task to someone on your
team, it drops into a black hole of obscurity. Does the person you assigned it
to understand the request? Has the work been completed or reassigned? In
Nimble, tasks are a boon for team productivity because they can be easily
linked to contacts and deals. Now with task notifications in Nimble, teams are
even more effective. Notifications can now go straight to your inbox to alert
you when a team member assigns, comments on, or completes a task. Soon these
notifications will appear in the web application as well.
