Open a new world of getting valuable information out instead of just putting data in.
Tech.Sell consults and coaches on applying CRM and Sales Automation technology 847-382-4500.
Wednesday, December 21, 2011
Get More Beef with MasterMine New Video Intro
Mastermine is one of our Favorite and most powerful add ons to GoldMine.
Open a new world of getting valuable information out instead of just putting data in.
For more info or to register for a personal demo click here of call at 847-382-4500
Open a new world of getting valuable information out instead of just putting data in.
Tuesday, December 20, 2011
Four High Productivity GoldMine Add-ons
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Thursday, December 15, 2011
WMobile New Release Brings Major Facelift to iPhone
W-Systems has release version 2.1 of it's Mobile app for GoldMine.
WMobile delivers dual interfaces as part of the $295 package.
For Smartphone users a great new interface making navigation much easier..
WMobile delivers dual interfaces as part of the $295 package.
For Smartphone users a great new interface making navigation much easier..
For iPad or remote users who want to log in without installing any software the WMobile desktop gives nearly full GoldMine features as part of the package.
Learn more or call us at 847-382-4500
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| Wmobile Desktop |
GoldMine® Mobile Edition 9.0
FrontRange has just introduced their new Mobile App for iPhone and iPad. It provides live access to your Goldmine database. No more syncing! Available through Tech.Sell! Call us at 847-382-4500 for details or a demo!
Manage, Maintain, and Improve Customer Relationships | |||
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Tuesday, December 13, 2011
Where's the Beef in CRM - Get More From GoldMine
 and wonder why nothing happens to the bottom line. Kind of like the old Wendy's commercial, "Where's the Beef"? The CRM "Beef" is not found in the software, it's applying that software to the critical areas of your business. We, Tech.Sell, have been helping people get more from GoldMine and other CRM programs since 1995. In the next few weeks we intend to provide some good ideas based upon what we've learned in the last 17 years. We will look at using CRM to:
training, but profitable, "how to get the beef to sizzle" training. You know, using the program to build your business stuff. In short we'll be delighted to show you the CRM "beef". If you can smell it cooking and don't want to wait, visit our Get More From GoldMine test and we'll respond to your wish list. |
Wednesday, August 17, 2011
Open an Excel Window into your CRM data-MasterMine
The biggest bridge between a CRM investment and actual bottom line profit is connecting a piece of software to the daily activities of your staff, and plans of your business. Sounds simple but...
No plan no cigar! We see many programs where there is no plan, no user adoption, no measurement, and of course no success.
Do whatever you want! More typical is a system where some people use the CRM and the rest are allowed to skate by and use Outlook. Some users are in the CRM system and others just "do their own thing". There is no measurement, and no success.
Do whatever you want! More typical is a system where some people use the CRM and the rest are allowed to skate by and use Outlook. Some users are in the CRM system and others just "do their own thing". There is no measurement, and no success.
The real deal! Then there are those rare systems where they "get it". They buy a system to do something for the business; build sales, track leads to closure, connect the inside and outside teams, increase customer touches, etc. After they install the system, they customize it to fit their business. They train each department until everyone gets it. And then they do something very important. They measure! They measure usage, field activities, sales process, lead tracking, neglected customers, the sales funnel, activity by market type, you name it, they measure it. And those companies are successful.
It's that simple. You need to figure out what the CRM system is supposed to do for you and then measure your progress and it's success in achieving your plan.
So I have now mentioned measurement 5 times and you might be saying so HOW do I measure all these critical success factors.
Well if your CRM system is GoldMine, there is one answer; MasterMine!
Of all the reporting tools available for GoldMine, MasterMine is tops!It pulls data from any part of GoldMine and uses Microsoft Excel to create pivot tables. (I know that might sound scary) but even I figured out how to do amazing things with the data within a very short time.
You start with over 100 prebuilt templates that will address every business issue I've mentioned so far. You can create charts and graphs, if you are a fan of that sort of thing.
But most importantly you have unlocked the power of CRM by putting the data to work for your company.
Here's a great little video that's worth a watch.
If you have more questions or want to see a demo with your actual GoldMine data call or write us.
Join us for a closer look at MasterMine with creator and Excel Guru Rob Machalek on September 13 at 11:00 CST. Click here to register. You can also learn more at our website.
Tuesday, August 16, 2011
Take GoldMine on the Road with WMobile New Video!
Need the power of GoldMine while you are mobile?
Check out WMobile. Now in two views for one great price.
No syncing with your smart phone, actual live connection to your server.
Learn all about WMobile here.
Have more questions? Give us a call at 847-382-4500 or sign in here.
Check out WMobile. Now in two views for one great price.
No syncing with your smart phone, actual live connection to your server.
Learn all about WMobile here.
Have more questions? Give us a call at 847-382-4500 or sign in here.
Friday, August 12, 2011
Tech Sell Announces Solution Partnership with Nimble
Press Release
Tech Sell Announces Solution Partnership with Nimble
New Social Business Platform Nimble Transforms the Way People Manage Relationships
Barrington, IL, August 1st, 2011 – Tech Sell has announced their solution partnership with Nimble. Nimble is a Social Business Platform that combines relationship management and social engagement into an affordable web-based solution. It integrates LinkedIn, Facebook, Twitter, Google, email contacts and conversations into one seamless, intuitive environment, empowering small businesses in today’s socially connected world to attract and retain the right customers.
Created by Jon Ferrara, the founder of GoldMine, a pioneering SFA/CRM product, Nimble is the only solution on the market that integrates the “4 Cs” -- contacts, calendar, communications and collaboration -- to enable professionals to effectively manage the way they see, hear and connect with their company's most important asset: their business contacts.
“The problem today is our contacts and our communications are in too many places,” said Jon Ferrara, CEO of Nimble. “Between IM, text messaging, LinkedIn, Facebook, Twitter, Skype and email, we can't keep track of it all. Trying to manage all of this in eight different tabs on your browser isn't the solution. We created Nimble to solve our own needs and we’re bringing it to the world to help small businesses solve theirs.”
Rick Mignano, founder of Tech Sell states, “We are excited to announce this new solution partnership with Nimble. We are pleased to offer our customers Nimble which unifies email, calendar and social channels in one application. This will allow our customers to easily see all of the communications made with their contacts no matter where the conversations took place.
Nimble is the next evolution in relationship management – a social relationship manager that makes it fun and easy to nurture personal and business relationships.
About Tech Sell
At Tech Sell, our goal is to build systems for your organization that will analyze your customers and opportunities, and help your company be more efficient by examining your current business, sales, marketing, and customer service processes. For more information, please visit our website at www.techsell.net or call us at 847-382-4500. You can also join us socially on Twitter @Techsell1 or on LinkedIn linkedin.com/in/rickmignano.
About Nimble
Nimble was founded in 2009 to help small businesses transform their communities into business opportunities. Nimble opens a whole new channel for businesses to engage customers in two-way dialogue, leveraging the power of traditional CRM and social media with its web-based social business platform, Nimble. Located in Santa Monica, Nimble is in the heart of the Southern California tech community. Please join the conversation on Nimble’s Facebook page at www.facebook.com/nimble, LinkedIn and on Twitter @nimble.
Sign up for Nimble Today! It's Free
Sign up for Nimble Today! It's Free
Thursday, August 4, 2011
Measuring the cost of CRM
In a recent LinkedIn discussion the above question was asked. Here was my comment.
Not to digress too far from the questions, but I think the real challenge is focusing on the return on the CRM investment. Whether Cloud or Premise based, we see so many companies who fail to fully implement the potential benefits of the solution. They fail to plan, customize and train on the role the CRM system can play in their organization. Usage requirements are not defined, usage is not mandatory and is not measured. I don't mean to sound negative, but poor implementation is by far the costliest factor in any CRM program. And it happens more times than not.
Need help planning or implementing, or fixing your CRM program give us a call at 847-382-4500. or visit www.techsell.net.
Not to digress too far from the questions, but I think the real challenge is focusing on the return on the CRM investment. Whether Cloud or Premise based, we see so many companies who fail to fully implement the potential benefits of the solution. They fail to plan, customize and train on the role the CRM system can play in their organization. Usage requirements are not defined, usage is not mandatory and is not measured. I don't mean to sound negative, but poor implementation is by far the costliest factor in any CRM program. And it happens more times than not.
Need help planning or implementing, or fixing your CRM program give us a call at 847-382-4500. or visit www.techsell.net.
Wednesday, July 20, 2011
New MacBook Air Has Arrived
The new Macbook Air is here!
Apple has taken a great little skinny laptop and made it a portable powerhouse.
Pick 11 or 13" screens.
They have full size keyboards and now they are backlit for use in the dark.
Tests have already shown performance scores nearly double the Nov. 2010 initial release thanks to faster Sandy Bridge I3 and I5 processors.Check out the comparison here.
Because of the Solid State hard drives they are amazingly fast and have instant on performance. Thunderbolt port add new high speed potential connections to remote devices. Right now there aren't many to chose from.
I think the new slim and fast airs are probably the best choice of a laptop and keep getting better! If you are debating between an ipad and the MacBook Air for a lightweight traveling companion, I suggest the Air!
See them at your Apple store or apple.com.
Apple has taken a great little skinny laptop and made it a portable powerhouse.
Pick 11 or 13" screens.
They have full size keyboards and now they are backlit for use in the dark.
Tests have already shown performance scores nearly double the Nov. 2010 initial release thanks to faster Sandy Bridge I3 and I5 processors.Check out the comparison here.
Because of the Solid State hard drives they are amazingly fast and have instant on performance. Thunderbolt port add new high speed potential connections to remote devices. Right now there aren't many to chose from.
I think the new slim and fast airs are probably the best choice of a laptop and keep getting better! If you are debating between an ipad and the MacBook Air for a lightweight traveling companion, I suggest the Air!
See them at your Apple store or apple.com.
Monday, July 18, 2011
Nimble Adds Deal Management!!
The most anticipated feature is here: Deals!
Nimble's new sales automation tools will enable you and your team to track all business opportunities! Connect team members to deals and sales tasks, anaylze your sales pipelines, assign stages and probabilities to deals, and forecast revenue.
Check out Nimble today! Sign up for your free single user copy. You'll be able to use the trial Team Version for the near future. See how Nimble can make a difference for you and your team!
Wednesday, July 6, 2011
LeadMaster offers a variety of cloud-computing software solutions:
LeadMaster offers a variety of cloud-computing software solutions:
- Sales Lead Management CRM Software - Everything you need in one easy-to-use online web-based application.
- Lead-Xpress - A revolutionary new way for sales reps to receive and update sales leads.
- Lead-Xtreme - It’s like caller-ID for your website. Website visitor info flows into LeadMaster CRM in real-time.
- LeadMaster Voice - Click to call, power dialing and virtual phone switch integrated with LeadMaster CRM.
- Call Center Solutions - Combining LeadMaster solutions provides a complete virtual call center system.
LeadMaster’s on-demand customizable SaaS solutions combine sales lead management software, lead tracking solutions, sales force automation tools (SFA), customer relationship management features (Sales CRM), LeadMaster Voice solutions and virtual call center solutions. This powerful web-based application has helped companies large and small from virtually every industry.
The LeadMaster sales lead management CRM solution is intuitive and easy to use, providing real-time lead capture, lead distribution, lead tracking, lead nurturing, custom reporting and email marketing. LeadMaster makes it easy to qualify and convert leads from virtually any source – landing page, call center, webinar, sales lead suppliers and more.
The LeadMaster sales lead management CRM product is straightforward and easy to learn yet has robust features like workflow automation, round-robin lead distribution, mobile access, CRM analytics and now improved Outlook integration.
Tech.Sell is an authorized LeadMaster Partner. Call us at 847-382-4500 or visit our website.
Monday, June 27, 2011
Take a look at Nimble New Video Tour
Nimble is the new way to organize and stay on top of all your social connections.
Here is a video tour that shows you how valuable and EASY Nimble can be.
Oh and did I mention that your single user copy is FREE?
A Team version is available and for a limited time you can invite other members of your team to share your Nimble environment.
Check it out! or get your Key Code Here!
Here is a video tour that shows you how valuable and EASY Nimble can be.
Oh and did I mention that your single user copy is FREE?
A Team version is available and for a limited time you can invite other members of your team to share your Nimble environment.
Check it out! or get your Key Code Here!
Thursday, June 23, 2011
NIMBLE IS READY FOR YOU Get Your Social Network in Order
Introducing Your New Nimble: The Next Evolution in Social Business
We've just announced some major product news, and we wanted to give you a preview of all of the cool updates.
Nimble is Ready!
Nimble for single users is now out of beta and available to the general public with a backend that has been re-tooled for speed. Now you can access all your contacts, events, and social streams in the blink of an eye. We've also added advanced search functions to help you pinpoint specific information. Nimble for Teams is Here!
Today, Nimble is launching collaboration features that enable your team, department or business to build and nurture trusting relationships. By accessing the multi-user functions in your settings, you can invite team members to join you in practicing Social Business. Easily check any contact and see what is pending, who is going to do it, what has been done, who has done it, and see all of the conversations that have occurred. From there, you can schedule, delegate, and comment on activities, enabling your whole company to work more effectively.
And yet, this is just the beginning...
Coming Soon - Sales and marketing features!
Keep your eyes peeled for our great new sales automation and campaign management tools. Soon you will be able to automatically capture leads off of your website into NImble, put those leads on drip marketing tracks using our new MailChimp integration, and track your top prospects with our new opportunity manager.
Coming Soon - Custom fields
Nimble is getting nimbler. It will soon allow you to add your own fields and customize NImble to your specific profession or industry.
Coming Soon - Open API
Need to extend Nimble to work with your other business applications? No problem. In the coming weeks, NImble will launch an open API that will allow advanced users to extend NImble in any direction they choose!
Find out more
Have a look at our press release, visit our website, or send us a message via Twitter. We look forward to sharing these new features with you! Get your free single user key code today!
Tuesday, June 21, 2011
Friday, June 17, 2011
GoldMine Visionary Jon Ferrara Simplifies Social CRM with Nimble
GoldMine Visionary Jon Ferrara Simplifies Social CRM with Nimble
Visit our website to sign up for your free single user copy or for more info.
A brief synopsis of the website / application?
Nimble is a Web Based SaaS platform that helps small businesses attract and retain customers by enabling their team to work more effectively together and stay top of mind with their prospects and customers.
Nimble was designed to enable small business to attain the same benefits larger companies have achieved with their CRM strategies without the associated costs and complexities. Nimble CRM combines the power of relationship management, unified conversations/communications, social media tools, and team collaboration under one roof.
Nimble keeps you and your team organized and allows more effective communications between your company and its contacts from one centralized SaaS platform regardless of what they are using: Facebook, Twitter, LinkedIn, IM, text message or email.
Why did you start this company?
Jon Ferrara
I created Nimble after recognizing that the CRM space had become old and stodgy and that no one was adequately leveraging the immense power of social media for business. With the advent of social media, the way we communicate with each other has changed, yet business needs stay the same. Now more than ever before, relationships drive business success — friends, family, classmates, colleagues, partners, prospects, customers, and even complete strangers can positively impact sales in a small business. Those same individuals are talking amongst themselves in countless places on the Web about what companies they like and what products they are going to buy. Traditional relationship building models need to expand to include social channels, and Nimble allows its users to nurture their relationships without having to go to 15 places all at once.
Who is your competition, and what do you do better?
Unlike complex, old-school and expensive Salesforce CRM, Nimble is a modern web app that’s affordable, easy to use, and unifies your entire social world. And Hootsuite is solely a listening platform, while Nimble links the listening and engagement to the contact. In addition, it enables actions based on user-defined triggers. Another one is Gist. Gist is a social add-on to other relationship platforms, while Nimble is a complete relationship platform, unifying contacts, calendar and social listening and engagement.
Why would a small business, entrepreneur, freelancer, etc use your product?
Nimble is a lot of fun and is very simple to use. Its intuitive screens get you up and running easily, and allow you to focus on relevant and critical information. With Nimble, the heavy lifting is done for you. Connect Nimble to any social network, and Nimble will unify all your contacts and empower you to send or receive messages. It also automatically searches social media sites, identifies relevant connections and ranks them in relevance. Once key information is identified, fully integrated collaboration tools allow you to share that information among those who need it most in order to accelerate sales, marketing and support processes.
How could you effectively use these tools?
Nimble was created to help individuals and teams to build better relationships by integrating and unifying all of the points of Contacts and Social Communications. Nimble imports, merges and unifies Contacts, Calendars and Communications, from Google, IMAP, Skype, and social networks like Facebook, Linkedin and Twitter. This enables users to have one place to read/respond to direct and indirect communications, while linking all of that communication to the people they are communicating with.
Nimble unifies the “3 Cs” — contacts, calendars and communication — and empowers its users to leverage online communities, blogs and social media to listen and engage, linking these direct and indirect communications to people’s records. Furthermore, we enable teams to more effectively communicate and collaborate via micro-blogging, which is tied back to the record.
A short bio of your company
I founded Nimble in 2009 to help individuals and teams build better relationships by unifying their contacts and social engagement. Located in Santa Monica, Nimble is in the heart of the Southern California tech community. Prior to Nimble, I created and sold GoldMine, an early pioneer and market leader in the customer relationship management (CRM) space. In its time, GoldMine was ranked #154 on the 1997 Inc. 500, a national “Fast 500″ company, and was recognized as PC Magazine’s “Editor’s Choice” (August 1993, August 1995, April 1996 and August 1997).
Do you offer free online or offline tools?
Yes, Nimble Contact for the individual user is free.
Are there different pricing levels?
Nimble’s suite of products ranges from solutions for individuals to solutions that enable team collaboration, and robust business reporting, automation and forecasting. Nimble elegantly combines contact management, activity management, sales and marketing automation, traditional and social media communication tools, and collaboration features into one affordable Web-based solution. Nimble Contact for the individual user is free.
Do you have a blog that keeps users updated? Facebook, twitter, or ?
Blog: www.nimble.com/blog
Facebook: www.facebook.com/Nimble
Twitter: @Nimble
LinkedIn: http://www.linkedin.com/groups?mostPopular=&gid=2572555&trk=myg_ugrp_ovr
How long have you been in business?
We are only about two years old, but even though we are such a young company, we are already known for our friendly and responsive approach to customer service and other customer interactions. Those familiar with the Nimble vision and solution, as well as those who use the product, perceive Nimble as a cutting-edge tool that was created with their needs in mind. We are using their invaluable feedback to fine-tune the platform with regards to scalability and user experience.
Number of current users?
Nimble is in pre-launch mode with over 1000 users using our beta product. We have opened the private beta to early users to deliver early feedback and build relationships ahead of the launch. Through this early participation, we have established a solid beachhead in the social CRM and social media spaces, with worldwide brand recognition. Early users have helped us garner feedback, build messaging and branding. Currently, there are over 1000 users in the Nimble private beta with a waiting list that grows daily.
How do you see your company in the next 2-5 years (more products or services?)
Nimble’s suite of products will range from solutions for individuals solutions that enable team collaboration, and robust business reporting, automation and forecasting. Nimble elegantly combines contact management, activity management, sales and marketing automation, traditional and social media communication tools, and collaboration features into one affordable Web-based solution.
The long term vision for the product is to create a core platform that suits the needs of our constituencies while enabling the community to extend the platform and sell and share those extensions in our app store. We want to create a culture of community in which people and businesses are successful by using, developing and selling the platform.
Thursday, May 19, 2011
WMobile Presentation - A closer look at GoldMine for Remote Users
If you are a GoldMine Corporate or Premium organization, you'll want to know about WMobile. It provides live access to all your GoldMine data on any browser equipped smart phone, IPad, Laptop or whatever. Following is the presentation made on May 18, 2011 by WMobile creator Chris Wettre and Rick Mignano.
Note: you can use the progress bar on the bottom of this presentation to move forward or repeat a section.
If you've been thinking about switching to a web based CRM or Sales system, think about WMobile. You can be up and running within a day and you have no monthly subscription costs or data conversion costs. Those can be huge. Demos and trials are available. Call us for more info @ 847-382-4500 or visit our website.
Note: you can use the progress bar on the bottom of this presentation to move forward or repeat a section.
If you've been thinking about switching to a web based CRM or Sales system, think about WMobile. You can be up and running within a day and you have no monthly subscription costs or data conversion costs. Those can be huge. Demos and trials are available. Call us for more info @ 847-382-4500 or visit our website.
Tuesday, May 17, 2011
What's your CRM program doing for your bottom line?
Draw a line in the sand with your CRM or Sales Automation program!
What's important and what's not.
Tech.Sell's CRM SFA Survey helps examine what's important and how your CRM system meets those goals.
Submit the form and spend a complimentary 30 minutes with a Tech.Sell CRM and SFA pro. We'll listen to the pro's and cons of your system and make some suggestions that can help you get a better payback. We've learned a couple of helpful dos and don'ts of CRM over the last 16 years.
Take the CRM SFA survey now!
What's important and what's not.Tech.Sell's CRM SFA Survey helps examine what's important and how your CRM system meets those goals.
Submit the form and spend a complimentary 30 minutes with a Tech.Sell CRM and SFA pro. We'll listen to the pro's and cons of your system and make some suggestions that can help you get a better payback. We've learned a couple of helpful dos and don'ts of CRM over the last 16 years.
Take the CRM SFA survey now!
Tuesday, May 3, 2011
LeadMaster Rolls Out New Interface Enhancements
LeadMaster is a great on line sales CRM system that flies under the SalesForce.com radar.
For $60 per month, users get a complete array of features INCLUDED with the program. Things like Outlook synch, Quote Module, Unlimited customizations that you can do, text or email notification, workflow automation and much more. Call us for details 847-382-4500 or click here
New Interface Enhancements
This weekend LeadMaster rolled several interface enhancements into production.
First, you’ll notice that the Quick Search box has been moved above the short cuts box on the home page. Enter the first few characters of the company or contact’s last name, click Go and you’ll be taken directly to the search results of matching records. Or, just click Go and you’ll see the latest records that have been added to your database. I use this feature frequently to see what records have come in from landing pages.
Next you’ll notice that many of the features, functions, menus and links now have a roll-over preview.
Shortcuts and MySearches now provide drop down menus. If you’re like me and you use the Shortcuts and Saved Searches a lot you’ll like that it takes one less click to access your shortcuts and searches.
You’ll see the first 20 shortcuts and saved searches sorted by name.
The shortcut to the calendar now provides a preview of today’s calendar when you mouse over today’s date & time.
When positioning the mouse over the New Leads link you’ll see a preview of those records.
When positioning the mouse over many of the links in the ‘Call Backs/Events’, ‘My Cases’ and ‘My Tasks’ lists, a preview of the content for the link displays.
Previews have also been added to the Sales Update, Edit Profile and View Profile pages
Preview windows now show when positioning the mouse over:
1. Contact name
2. Opportunity name
3. Case number
4. Call back date & time
First, you’ll notice that the Quick Search box has been moved above the short cuts box on the home page. Enter the first few characters of the company or contact’s last name, click Go and you’ll be taken directly to the search results of matching records. Or, just click Go and you’ll see the latest records that have been added to your database. I use this feature frequently to see what records have come in from landing pages.
Quick Search Moved Above the Shortcuts Box
Shortcuts and MySearches now provide drop down menus. If you’re like me and you use the Shortcuts and Saved Searches a lot you’ll like that it takes one less click to access your shortcuts and searches.
Shortcuts - Down down menu / preview
Saved Searches Menu
Calendar Preview Available with Mouse-Over
Mouse Over New Leads Shows a Preview of those Records
My Tasks Preview
My Tasks Preview
Recent Items Preview
Recent Items Preview
Preview windows now show when positioning the mouse over:
1. Contact name
2. Opportunity name
3. Case number
4. Call back date & time
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